After Sales Support
After-Sales Support
Our Support Continues After Delivery
At Herbal Hills, our responsibility does not end when your private-label products are dispatched. We provide dedicated after-sales support for quality, batch, packaging and transit-related concerns.
Batch-Wise Quality Support
For manufactured batches, control/retention samples are maintained by our Quality Assurance team as applicable. If any quality concern arises, share the product name and batch number, and our QA team can review the relevant batch records and retained sample to investigate the issue.
Transit & Damage Support
In case of breakage, leakage, damaged packaging or other transit-related concerns, share the shipment details along with photographs/videos. Our team will assist in reviewing the issue and coordinating the appropriate resolution, subject to agreed transportation terms.
Packaging & Product Support
For concerns related to product quality, sealing, labels, bottles, pouches, cartons or packaging, our Quality and Production teams will review the matter and recommend suitable corrective action.
Easy Complaint Support
Simply share: Product Name β’ Batch Number β’ Issue Details β’ Photos/Videos
Our team will take it forward with the concerned department.
Herbal Hills β We Manufacture. We Deliver. We Support.