Delivery Terms
Delivery Terms – Herbal Hills
Our delivery terms start from one principle: dispatch and delivery is the final stage of every Herbal Hills manufacturing order, coordinated with your production and packaging timeline.
Delivery at Herbal Hills is coordinated as the final stage of your manufacturing order — specific timelines and shipping terms depend on your product, volume, and destination, and should be confirmed directly for your project rather than assumed from a general policy.
What We Can Confirm About Delivery
Dispatch is coordinated with your production and packaging timeline
Delivery covers both domestic (within India) and export destinations
Export shipments include documentation support
Specific delivery timeframes and shipping terms vary by product, volume, and destination — discuss these directly for your project via our Contact Us page.
Delivery Terms – Key Facts
- Stage: dispatch is the final stage of your manufacturing order
- Coordination: dispatch is coordinated with your production and packaging timeline
- Destinations: domestic (within India) and export
- Export paperwork: export shipments include documentation support
- Batch documents: a Certificate of Analysis (CoA) is issued with every batch
- Specific terms: confirmed per project, based on product, volume and destination
How Delivery Terms Are Agreed for Your Order
Every private label order is different. A small run of powders for a domestic online seller and a large export order of syrups have very little in common at the dispatch stage. That is why Herbal Hills does not publish one fixed set of delivery terms. Instead, the terms for your order are discussed and confirmed directly for your project.
This page explains what goes into those discussions, so you can come prepared and avoid surprises later.
What Shapes Your Delivery Terms
- Product and dosage form: tablets, capsules, powders, syrups, juices, oils, medicated ghee and personal care items pack and travel differently
- Order volume: the quantity affects how the goods are packed and moved
- Destination: domestic delivery within India and export shipments have different paperwork
- Packaging: the pack type and outer cartons you choose affect handling
- Production and packaging timeline: dispatch is planned around it
Domestic Delivery Terms
For orders within India, the points to agree usually include the delivery address, the consignee details and how the goods will be transported. Our page on logistic support and transportation explains the support available. Each point is confirmed for your order rather than assumed.
Export Delivery Terms
For export orders, the paperwork matters as much as the goods. Export shipments include documentation support from Herbal Hills. Your importer may also need registration files, which is where our product dossier support helps. Read our export experience page for more on international work.
Documents That Travel With Your Order
A Certificate of Analysis is issued with every batch. Keep it with your records, along with the invoice and dispatch documents, because it links each shipment to its batch number and test results.
Points to Confirm Before Dispatch
| Point to confirm | Why it matters |
|---|---|
| Delivery address and consignee | Makes sure the goods reach the right place and person |
| Domestic or export destination | Decides which documents are needed |
| Mode of transport | Affects packing and handling |
| Outer packing needs | Protects the products during transit |
| Documents required | Invoice, CoA and export documents as applicable |
| Contact person at receiving end | Helps coordinate the handover |
Delivery Terms Checklist for Buyers
- Share the final delivery address and consignee details early
- Tell us if the order is domestic or export
- List the documents your importer or distributor needs
- Confirm your packaging choice and any outer carton needs
- Name a contact person who will receive the goods
- Discuss timelines directly for your project via our Contact Us page
If something arrives damaged or a concern comes up after delivery, see our After Sales Support page and our Quality Claims Handling page. Concerns raised with photos and the batch number are reviewed in line with the agreed transportation terms.
Ayurvedic products are made under the rules of the Drugs and Cosmetics Act, with guidance from the Ministry of AYUSH. Delivery terms and documents for each order are set within these rules and the rules of the destination country.
Want to confirm delivery terms for your order? Share your product, volume and destination through our Contact Us page, or call +91 8657566722. Our team will discuss the specifics for your project.
Summary
Herbal Hills coordinates dispatch and delivery as part of every manufacturing order. Specific delivery terms and timelines depend on your product, volume, and destination — discuss these directly for your project.
See our Export Experience page for more on international shipping support.
Frequently Asked Questions
What are Herbal Hills' delivery terms?
Dispatch and delivery is coordinated as the final stage of your manufacturing order. Specific timelines and shipping terms depend on your product, volume, and destination — discuss these directly via the Contact Us page.
How long does delivery take?
This depends on your order’s dosage form, volume, and destination. We recommend discussing your specific order via the Contact Us page for an accurate estimate.
Does Herbal Hills handle export shipping terms?
Yes. Export shipments include documentation support — see our Export Experience page for related detail.
Are delivery terms the same for every order?
No. Delivery terms depend on your product, volume and destination, and are confirmed directly for your project.
Does Herbal Hills deliver within India and abroad?
Yes. Delivery covers both domestic destinations within India and export destinations.
What documents come with my order?
A Certificate of Analysis is issued with every batch, and export shipments include documentation support. Other documents depend on the destination.
What affects my delivery terms?
The product and dosage form, order volume, destination, packaging choice and production and packaging timeline all shape the terms.
When is dispatch planned?
Dispatch is coordinated with your production and packaging timeline, as the final stage of your manufacturing order.
What should I share to agree delivery terms?
Share the delivery address, consignee details, whether the order is domestic or export, the documents you need and a contact person.
What if goods are damaged in transit?
Share the shipment details with photos or videos. Our team will review the issue, subject to the agreed transportation terms. See the After Sales Support page.
Do export orders need a product dossier?
Some importing countries ask for registration documents. Our product dossier support page explains how this works.
Where are the products manufactured?
Products are made at our own facility in the Lonavala Industrial Co-op Estate, Nangargaon, Lonavala, Pune, Maharashtra – 410401.
How do I discuss delivery terms for my project?
Use the Contact Us page or call +91 8657566722 with your product, volume and destination.